Feature-by-Feature Comparison

An honest look at how SashiDo and Back4App stack up

Support & Documentation

Feature
SashiDo
Back4App
Support Response Time
1 business day (often faster)
24-48 hours typical
Support Quality
Real-human support with engineering escalation
Tiered support system
Documentation
Comprehensive guides + video tutorials
Good documentation

Performance & Scaling

Feature
SashiDo
Back4App
Auto-scaling
True auto-scaling without caps
Auto-scaling with request limits
Requests per Second
Unlimited
Limited by plan
Platform Uptime
99.8%+ (proven track record)
99% target

Database & Backend

Feature
SashiDo
Back4App
Direct MongoDB Access
Full access included
Limited or not included
Database Backups
$15/month for all apps
Varies by plan
Cloud Code Repository
Private GitHub repo with CI/CD
Available

Pricing & Transparency

Feature
SashiDo
Back4App
Pricing Model
Transparent, usage-based
Tiered with hidden limits
Starting Price
$4.95/month
$5/month
Request Caps
No caps
Plan-based caps

Developer Experience

Feature
SashiDo
Back4App
Dashboard UX
Developer-friendly & intuitive
Functional
AI Coding Assistants
16+ AI tools included
Not included
Migration Support
Self-service or full assistance
Self-service or paid support

Note: We've done our best to present accurate information based on publicly available data and customer feedback. If you notice any inaccuracies, please let us know.

Why Developers Switch from Back4App to SashiDo

These are the most common reasons our customers cite for making the move

Better Support Responsiveness

Our customers consistently praise our fast, helpful support team. Get responses from senior engineers in hours, not days—with no tiered support walls between you and solutions.

More Transparent Pricing

$4.95/month base fee with included resources, plus transparent usage-based overages. No hidden limitations or surprise costs. You always know what you're paying for, with no request caps that throttle your growth.

True Auto-Scaling

Handle traffic spikes without request caps or manual intervention. Your app scales seamlessly as your user base grows—no plan upgrades needed to maintain performance.

Direct MongoDB Access

Need to run complex queries or perform advanced database operations? You get full MongoDB access out of the box, giving you complete control over your data.

Better Performance & Uptime

With 99.8%+ uptime and faster response times, your users get a consistently excellent experience. Our infrastructure is battle-tested by 700+ companies handling billions of requests monthly.

Migration Assistance

Switching shouldn't be stressful. Migrate on your own for free, or let our team handle the entire process for you—zero downtime, zero hassle. We've successfully completed 4000+ migrations.

Is Back4App right for you?

Back4App is a solid platform, especially if you're just starting out or have simpler requirements. However, as your app grows and you need better support, more transparency, and enterprise-grade reliability, SashiDo becomes the natural next step.

Consider SashiDo if you:

Need faster, more responsive support from senior engineers
Want transparent pricing without hidden request caps
Require direct MongoDB access for advanced operations
Value proven uptime (99.8%+) and performance
Want migration assistance and ongoing support
Need true auto-scaling without request limits

Trusted by teams shipping mobile, web, and AI experiences worldwide

Companies that switched from Back4App to SashiDo

Here's what developers are saying about their migration experience

Vlad

Vlad

iOS Dev @ producthunt.com
You don't need to know about the backend.
Focus on the product, SashiDo handle the rest.
Kasper Tornoe

Kasper Tornoe

CEO @ swipesapp.com
It is as if Parse never left.
Great support team!
Finn Larsen

Finn Larsen

Co-founder and CTO @ mustache.dk
SashiDo is our no. 1 preferred partner for Parse Server solutions.
It's really simple for both migration and new projects.
Karl Dunkelman

Karl Dunkelman

Production Manager @ lightmaker.com
Sashido has been a great partner by evolving its push notifications functionalities
to fit the needs of a variety of mobile applications that we build at Lightmaker.
Faisal Shah

Faisal Shah

Technical lead @ merchantaccountsolutions.com
SashiDo is the reason I have taken a very long and overdue vacation see my picture if you don't believe it.
Their File Migration Tool was the core reason I got hooked up with them immediately.
They Know their STUFF!
Vlad

Vlad

iOS Dev @ producthunt.com
You don't need to know about the backend.
Focus on the product, SashiDo handle the rest.
Kasper Tornoe

Kasper Tornoe

CEO @ swipesapp.com
It is as if Parse never left.
Great support team!
Finn Larsen

Finn Larsen

Co-founder and CTO @ mustache.dk
SashiDo is our no. 1 preferred partner for Parse Server solutions.
It's really simple for both migration and new projects.
Karl Dunkelman

Karl Dunkelman

Production Manager @ lightmaker.com
Sashido has been a great partner by evolving its push notifications functionalities
to fit the needs of a variety of mobile applications that we build at Lightmaker.
Faisal Shah

Faisal Shah

Technical lead @ merchantaccountsolutions.com
SashiDo is the reason I have taken a very long and overdue vacation see my picture if you don't believe it.
Their File Migration Tool was the core reason I got hooked up with them immediately.
They Know their STUFF!
Muhamad Jawdat Akoum

Muhamad Jawdat Akoum

Technical Manager and Software Engineer @ mojo-tribe.com
Mojo-tribe is happy to choose Sashido as an alternative to parse.
Sashido gives priority to its clients and their needs.
They are very active and responsive to their tickets, hence they are continuously improving.
Scott Carr

Scott Carr

CEO & Co-Founder @ scancandyapp.com
If you have moved off of PARSE and the method you chose is not perfect
I strongly urge you to move to SashiDo. They truly care about your business.
Claes Jacobsson

Claes Jacobsson

Founder @ lookmark.io
Lookmark had a very smooth migration to SashiDo in 2016
and has been running like clockwork for our users around the globe ever since.
The support team is super responsive!
Emre Memis

Emre Memis

Mobile Developer @ Sayko, Inc.
It is an excellent platform that completely eliminates the need for backend,
especially for mobile application developers!
Thanks SashiDo!
Muhamad Jawdat Akoum

Muhamad Jawdat Akoum

Technical Manager and Software Engineer @ mojo-tribe.com
Mojo-tribe is happy to choose Sashido as an alternative to parse.
Sashido gives priority to its clients and their needs.
They are very active and responsive to their tickets, hence they are continuously improving.
Scott Carr

Scott Carr

CEO & Co-Founder @ scancandyapp.com
If you have moved off of PARSE and the method you chose is not perfect
I strongly urge you to move to SashiDo. They truly care about your business.
Claes Jacobsson

Claes Jacobsson

Founder @ lookmark.io
Lookmark had a very smooth migration to SashiDo in 2016
and has been running like clockwork for our users around the globe ever since.
The support team is super responsive!
Emre Memis

Emre Memis

Mobile Developer @ Sayko, Inc.
It is an excellent platform that completely eliminates the need for backend,
especially for mobile application developers!
Thanks SashiDo!

Ready to Make the Switch?

Join 700+ companies that trust SashiDo to power their Parse Server applications

Migration Assistance

Migrate your way.
Do it yourself for free, or let our expert team handle everything for you—zero downtime, zero hassle.

Zero Downtime

Keep your users happy.
Your app stays fully operational throughout the migration. They won't even notice the switch.

60-Day Guarantee

Try risk-free.
If SashiDo doesn't meet your needs, we'll refund your subscription—no questions asked.

4000+ successful migrations·24-48 hours average·Zero downtime guarantee

Common Migration Questions

How long does migration take?

Most migrations from Back4App to SashiDo are completed within 24-48 hours. The exact timeline depends on your database size and complexity, but our team works efficiently to minimize any disruption.

Will there be any downtime?

No! We use a zero-downtime migration strategy. Your app continues running on Back4App while we set up and sync everything on SashiDo. We only switch over when everything is ready and tested.

Do I need technical knowledge to migrate?

Not at all! Our migration team handles all the technical work for you. We'll guide you through the simple steps you need to take, but we do the heavy lifting.

What if I'm not happy with SashiDo?

We offer a 60-day money-back guarantee. If SashiDo doesn't meet your needs within the first 60 days, we'll refund your subscription fees (excluding usage overages and custom services).