Yes! SashiDo offers a 10-day free trial with full platform access and all features included. No credit card required to start. You can explore everything—from database management to Cloud Code, push notifications, and real-time LiveQueries—completely risk-free.

Absolutely! You can cancel your subscription anytime from the dashboard—no questions asked, no penalties. We don't believe in locking you in. Plus, you can export your data anytime using the MongoDB connection string, making it easy to migrate elsewhere if needed.

Not at all! SashiDo is built on the open-source Parse Server stack, which means zero vendor lock-in. Your data remains portable, and you can self-host your Parse Server if you ever decide to. We want to keep you as a happy customer, not a hostage 🙂

SashiDo has a proven track record with 99.8%+ uptime over the past 24 months. Our infrastructure runs on AWS with SOC 2 Type II compliance. We offer 24/7 monitoring with auto-recovery, and most issues are resolved in 1.5-2 hours. For mission-critical apps, our Advanced Support plan includes a 99.95% SLA with ≤2 hour response times around the clock.

Yes! We provide professional migration assistance to help you move from Back4App, mLab, AWS, or any other Backend-as-a-Service provider. Our team handles data export, import, Cloud Code migration, and testing. Most migrations complete in 1-3 days, and we can even do zero-downtime migrations for production apps. This service is available at an additional cost—contact us at support@sashido.io for a quote. Alternatively, you can migrate yourself for free using our self-service migration tools and documentation.

Nope! SashiDo uses transparent usage-based pricing. You only pay for what you use—database storage, file storage, data transfer, and API requests. There are no monthly request caps, no req/sec limitations, and no surprise fees. You can track your usage in real-time from the dashboard, and you're automatically charged at the end of each billing cycle. Our auto-scaling ensures your app grows smoothly without manual intervention.

Every SashiDo app includes Standard Support at no extra cost: 24/7 monitoring with auto-recovery, email support with 1-business-day response times, live chat during business hours, and access to 16+ custom AI coding assistants. For mission-critical apps, Advanced Support ($2,500/month) offers ≤2 hour response times 24/7, a dedicated Slack channel, priority handling, and 4 hours/month of engineering time.

Yes! Your SashiDo Dashboard shows real-time usage for database storage, file storage, data transfer, and API requests. You can monitor costs as they accrue throughout the month, so there are no surprises when your bill arrives. Everything is transparent and trackable.

Not at all! SashiDo is designed for developers who want to focus on building great apps, not managing infrastructure. Our intuitive dashboard handles everything—database management, Cloud Code deployments, push notifications, background jobs, and more. We also offer 16+ custom AI coding assistants to help you write Cloud Code, optimize queries, and debug issues. Many solo developers and small teams use SashiDo without any backend expertise.

SashiDo stands out with: No vendor lock-in (open-source Parse Server), true auto-scaling with no request limits, migration assistance available, unlimited team collaborators at no extra cost, free private GitHub repos for every app, 99.8%+ uptime, and AI-Ready infrastructure for ChatGPT apps, modern LLMs, and MCP Servers. Plus, we're developer-first—every feature is built to make your life easier.

Absolutely! That's exactly how SashiDo is designed. Start at $4.95/month and pay only for what you use. As your app grows, our infrastructure auto-scales automatically—no manual configuration needed. You can add more database storage, increase data transfer, and handle millions of requests seamlessly. Many of our customers started as side projects and scaled to thousands of active users.

While both platforms are built on Parse Server, SashiDo offers several key advantages: Better support responsiveness (our customers consistently praise our fast, helpful support team), more transparent pricing with no hidden limitations, true auto-scaling without request caps, direct MongoDB access for advanced operations, and migration assistance available. Many Back4App users migrate to us for our superior uptime (99.8%+), better performance, and more developer-friendly dashboard. Plus, we offer 16+ AI coding assistants at no extra cost.

Read the full comparison: SashiDo vs Back4App →

SashiDo and Firebase serve different needs. Choose SashiDo if you want: No vendor lock-in (Firebase locks you into Google's ecosystem; SashiDo uses open-source Parse Server), more predictable pricing (Firebase costs can spike unexpectedly; we're transparent and usage-based), direct database access (full MongoDB control vs. Firebase's proprietary database), 18+ SDK support including Unity and embedded devices, and easier migration (you can export your data anytime). Firebase is great for Google-ecosystem projects, but SashiDo gives you freedom, portability, and better cost control.

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Both SashiDo and Supabase are excellent platforms with passionate developer communities. Supabase is fantastic for PostgreSQL-based projects and offers great real-time features. SashiDo's strengths lie in different areas: Mobile-first focus with mature SDKs for 18+ platforms including Unity, IoT devices, and game engines, built-in push notifications for iOS and Android out of the box, Parse Server ecosystem with battle-tested libraries and extensive community resources, free private GitHub repos for Cloud Code, MongoDB expertise vs. PostgreSQL, and AI-ready infrastructure. Choose SashiDo if you're building mobile apps, need proven mobile SDKs, or want a platform that's been powering production apps since 2016.

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AWS Amplify is a powerful platform, especially if you're already invested in the AWS ecosystem. SashiDo offers a simpler alternative with key advantages: Dramatically simpler setup (start building in minutes vs. hours of AWS configuration), transparent pricing starting at $4.95/month (AWS costs can be complex and unpredictable), no vendor lock-in with open-source Parse Server, better support with real humans responding in 1 business day vs. AWS community forums, mobile-first with mature SDKs for 18+ platforms, and 16+ AI coding assistants included. Choose SashiDo if you want to focus on building your app instead of managing AWS infrastructure, or if you need a solution that won't lock you into a single cloud provider.

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Self-hosting Parse Server gives you full control, which is great for specific needs. But SashiDo saves you significant time and headaches: Zero DevOps overhead (no server management, updates, or monitoring), automatic scaling that handles traffic spikes without manual intervention, 24/7 monitoring with auto-recovery (we fix issues before you notice them), enterprise infrastructure on AWS with SOC 2 Type II compliance, managed updates and maintenance, built-in features like push notifications and background jobs ready to use, daily backups available ($15/month for all apps), and expert support from people who've been running Parse Server since 2016. You get all this starting at $4.95/month—likely less than the time you'd spend on DevOps. Focus on building features, not maintaining servers.

Read the full comparison: SashiDo vs Self-Hosted Parse Server →